Machinery Services

service in every respect

INDIVIDUAL SERVICE PACKAGES FOR YOUR OWN MACHINES AND THIRD-PARTY DEVICES

With a wide range of services, we ensure that our customers' machines deliver optimum performance. The spectrum ranges from inspection and maintenance to repair, procurement of spare parts and monitoring through to transportation and instruction.

We do not offer standard solutions, but instead cater to the specific needs of our customers. On request, we therefore put together individual service packages that are optimally tailored to the respective requirements.

With our range of services, we make an important contribution to optimizing our customers' benefits and minimizing their risks. We benefit from our service team's unique technical expertise and many years of global experience.

Particularly fast service:

Our fitters are represented at our regional locations and are therefore quickly on site when it comes to maintenance or repairs. In this way, we ensure that there are no long downtimes on the construction site and that the machines are ready for use again in the shortest possible time.

Service Hotline

+8001208000

+496631781781

info@terra-infrastructure.com

Ansprechpartner

Patrick Runkel
Head of Machinery Services
+4915114803908
patrick.runkel@terra-infrastructure.com

Repair including On-site service/induction

We make sure that your machines are ready for use at all times. With regular, professional inspections and maintenance/service, we ensure that everything runs smoothly. However, should a malfunction occur, we are there for you - with quick fault analyses and reliable repairs for all our products.

Our service does not end with the sale. Thanks to our transport and on-site service/induction, you get a fully comprehensive solution - from delivery to installation directly on your site.

Repair in the factory

Some repairs require a particularly thorough check - and that's exactly what our factory service is there for. In our specialized workshops, we professionally repair your machines and components, interchange / change wear parts and ensure that they return to full output.

Thanks to our experienced experts, we guarantee fast and precise repairs. After a thorough inspection, we ensure that your equipment is returned in perfect condition - ready for the next Filtering cartridge.

Replacement/rental appliances

Downtime is not an option - that's why we offer you a wide selection of rental equipment and replacement products in addition to our machines for sale. Whether short-term requirements, unexpected failures or project-related supplements - our machines are immediately available and ready for use.

With flexible rental models and reliable replacement solutions, we ensure that your projects continue without interruption. Efficient, uncomplicated and always suitable for your requirements.

24-hour spare parts service

With our 24-hour spare parts service, we ensure that you receive the spare parts you need quickly - with defined response and delivery times, tailored to your service contract.

Whether it's a wear part or a critical machine component - we deliver reliably so that your machine is up and running again quickly and your project does not come to a standstill.

Here is an overview of our spare parts

Maintenance & inspection

Regular maintenance/service is the key to a long service life and maximum output from your machines. With professional inspections and preventive maintenance measures, we ensure that everything runs smoothly - before failures occur.

Our experts test all relevant components, interchange / change wear parts in good time and optimize machine parameters for maximum efficiency. This minimizes unexpected downtime and increases the availability of your equipment.

User training programme

The best technology only develops its full potential with the right know-how. In our practical User training programmes, we teach you and your team everything you need to know to use our machines safely and efficiently.

From optimal operation and maintenance tips to individual use cases - our training courses are tailored to your requirements. This will not only increase your productivity, but also safety on site.

Monitoring

Our monitoring programme tracks the operation and condition of your machines, including remotely. Faults are detected early, maintenance intervals optimized and processes efficiently controlled.

It enables piles to be driven in a controlled manner when working in vibration-sensitive areas. All pile-driving data is recorded, logged, evaluated and archived for maximum safety, efficiency and documentation.

Support hotline including remote maintenance

Our support team is always on hand to provide expert advice. Our hotline offers you direct assistance with technical questions, faults or operating problems – quickly, competently and with a focus on solutions.

Thanks to remote maintenance, we can diagnose and fix many problems directly and remotely, without the need for a technician to be on site.

Service Hotline

+498001208000

+496631781781

info@terra-infrastructure.com